Berkshire Hathaway’s Mouser Electronics has announced the inauguration of its latest European Customer Service Center, located in Lithuania’s capital city, Vilnius. This strategic move is aimed at bolstering support for the burgeoning design activity in the region’s expanding tech ecosystem and established industries.
Mark Burr-Lonnon, Mouser’s Senior Vice President of Global Service and EMEA and APAC Business, expressed his enthusiasm, stating, “Our business across Europe continues to grow significantly – in 2022, we saw our European business surge by 30 percent. Lithuania is home to a burgeoning tech sector and ecosystem with an increasing amount of electronics design and manufacturing activity. We are proud to deliver localized services globally and are excited to support European design engineers and buyers with their purchases of the newest semiconductors and electronic components.”
Mouser Electronics provides specialized customer support in the customer’s local language, offered across its locations in Europe, the Americas, and the Asia/Pacific regions.
The newly established Customer Service Center in Lithuania is staffed with a dedicated team ready to provide personal assistance with orders and respond to customer inquiries, all in the local language, time zone, and currency. Notably, this center marks Mouser’s 11th office in the EMEA region, further expanding its footprint in the European market. Other European locations include Germany, the United Kingdom, France, Israel, Italy, Spain, The Netherlands, Poland, Sweden, and the Czech Republic.
Lithuania boasts the largest economy in the Baltic region, and its capital city, Vilnius, has garnered international recognition as a prime destination for investment. In 2021, Vilnius was listed among the top 25 global cities of the future by foreign investment company FDI Intelligence. The city is also witnessing remarkable developments, with a $110 million investment by Tech Zity to create a 55,000-square-meter tech campus. Once completed, this tech center will stand as the largest of its kind in all of Europe, further underscoring the region’s tech-driven growth and innovation.
Mouser Electronics’ latest European Customer Service Center in Lithuania signifies the company’s commitment to meeting the evolving needs of design engineers and buyers in the region, ensuring that they have easy access to the latest semiconductors and electronic components, all while benefiting from localized support. This expansion aligns with Mouser’s mission to empower innovation and provide exceptional service to its growing customer base in Europe and beyond.
© 2023 David Mazor
Disclosure: David Mazor is a freelance writer focusing on Berkshire Hathaway. The author is long in Berkshire Hathaway, and this article is not a recommendation on whether to buy or sell the stock. The information contained in this article should not be construed as personalized or individualized investment advice. Past performance is no guarantee of future results.