Berkshire Hathaway-backed BYD has announced the expansion of North American operations, with the opening of a service center in Indianapolis, Indiana to serve its Midwest customers.
The center will provide quick access to parts, care, and expertise for BYD buses and trucks. Customers near the service center include Indianapolis’ transit agency IndyGo, the Kansas City International Airport, and the City of Columbia, Missouri’s transit agency Go COMO. Customers in the region operate BYD buses ranging in size from the 30-foot K7M to 60-foot K11M, BYD’s largest transit bus model. The center will also serve BYD truck customers as that markets grows.
The service center has three service bays, a parts warehouse, and all the equipment necessary to handle customer after-sales care. The center, staffed by a team of eight employees, is open from 7 a.m. to 3:30 p.m. Monday through Friday.
“BYD wants to make sure our customers get quick, expert care,” said Patrick Duan, BYD Senior Vice President. “BYD is committed to top-quality customer service. We are creating a network of service centers to bring BYD and its customers closer together.”
BYD and Berkshire Hathaway
In 2008, Berkshire Hathaway bet on BYD’s potential, purchasing 225 million shares for $232 million. It’s an investment that has paid off handsomely. Berkshire’s original investment of $232 million had grown in value to $5.897 billion as of December 31, 2020.
© 2021 David Mazor
Disclosure: David Mazor is a freelance writer focusing on Berkshire Hathaway. The author is long in Berkshire Hathaway and BYD, and this article is not a recommendation on whether to buy or sell a stock. The information contained in this article should not be construed as personalized or individualized investment advice. Past performance is no guarantee of future results.