(BRK.A), (BRK.B)
Berkshire Hathaway-backed Nubank has reached a significant milestone, surpassing 100 million customers following a record-breaking first quarter in 2024. David Vélez, the founder and CEO, celebrated this achievement at the company’s headquarters in São Paulo, Brazil, on May 15.
Reflecting on the journey, Vélez remarked, “Seven years ago, the goal of 100 million customers seemed unattainable. Even one million or ten million seemed impossible. But here we are.”
Vélez attributed this success to Nubank’s commitment to addressing customer needs with innovative products and top-quality service. The company’s first-quarter results for 2024 showcased a revenue increase to $2.7 billion and a net income rise to $379 million, along with a 23% return on equity for Nu Holdings. Despite being over-capitalized and still in the early stages of profitability in Mexico and Colombia, these new markets are growing faster in customers, deposits, revenue, and credit card market share compared to Brazil at a similar stage.
Throughout the celebration, Vélez emphasized Nubank’s customer-centric culture. “By doing what is best for our customers, we are winning them over for decades. We focus on long-term value creation, not short-term gains. It’s an infinite game. Our strategy and culture evolve with our growing customer base,” he stated.
As of March 31, 2024, Berkshire Hathaway owned 107,118,784 shares of Nu Holdings, representing a 2.32 percent ownership stake in the company.
© 2024 David Mazor
Disclosure: David Mazor is a freelance writer focusing on Berkshire Hathaway. The author is long in Berkshire Hathaway, and this article is not a recommendation on whether to buy or sell a stock. The information contained in this article should not be construed as personalized or individualized investment advice. Past performance is no guarantee of future results.