Tag: HomeServices of America

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HomeServices of America

Real Living Real Estate Touts Industry-Leading Customer Satisfaction Rating

(BRK.A), (BRK.B)

Berkshire Hathaway’s Real Living Real Estate has announced that its agents received a 97% customer satisfaction rating for 2016, according to independent ratings service, Quality Service Certification, Inc.
(QSC).

This is the second consecutive year the brokerage network scored 97%.

Through Real Living’s innovative Real Living 360 Service® program, the network asks customers to candidly rate the performance of their sales agent. QSC administers and validates these customer service satisfaction results following closed transactions for participating agents.

“The high ratings are a real win for our brand, especially when coupled with Real Living Real Estate recently being named Real Estate Agency Brand of the Year and Most Trusted Real Estate Brand in the 2017 Harris Poll EquiTrend® Study,” said Robert McAdams Jr., president of Real Living. “We are most trusted because of the industry-leading
service we consistently provide to buyers and sellers.”

The latest results from QSC place Real Living at the top of the real estate industry for customer satisfaction, based on responses from thousands of home buyers and sellers. A full 92% of buyers reported being very satisfied with the buying process and service provided by Real Living network professionals, while 89% of sellers said they were very satisfied with the selling process. In the latest report from the National Association of REALTORS®, only 60% of buyers said they were very satisfied with the buying process and service provided by their real estate professional while 61% of sellers said they were very satisfied with the selling process.

“Sharing performance guidelines and expectations speaks volumes about how genuinely we care about giving everything we can to our buyers and sellers,” said Lou Ann Pittman, director of relocation services at Real Living Pittman Properties. “Real Living 360 Service is not just a trade tool; it is a lifestyle our agents have developed and continue to improve upon each and every day in order to be the very best in the industry.”

Gino Blefari, CEO of HSF Affiliates, congratulated Real Living on the network’s industry-leading scores. “As the latest numbers show, Real Living network agents continue to deliver quality service year after year,” said Blefari. “This 97% overall satisfaction rating further proves the network’s dedication to only the very best in customer
care.”

Real Living Real Estate is a network brand of HSF Affiliates LLC, which is majority owned by Berkshire Hathaway’s HomeServices of America, Inc.

© 2017 David Mazor

Disclosure: David Mazor is a freelance writer focusing on Berkshire Hathaway. The author is long in Berkshire Hathaway, and this article is not a recommendation on whether to buy or sell the stock. The information contained in this article should not be construed as personalized or individualized investment advice. Past performance is
no guarantee of future results.

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HomeServices of America

Intero Real Estate Services Recognized with Leading RE Awards

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Intero Real Estate Services, Inc., a Berkshire Hathaway affiliate and wholly owned subsidiary of HomeServices of America, Inc, received recognition at the Leading Real Estate Companies of the World annual Awards Gala on March 2, 2017 in Miami.

Leading RE is a global community of more than 550 high quality independent real estate firms with offices around the world.

Intero serves Northern California with 16 offices throughout the greater Silicon Valley. The Intero Franchise network is comprised of nearly 50 affiliates located in Alabama, Arizona, California, Nevada, Tennessee and Texas. The company is headquartered in California’s Silicon Valley.

In addition to the awards received, Intero collected a record number of nominations this year. The dedication Intero applies to excellence in real estate is reflected not only by devoted and skilled associates, but also Intero as a whole for its outstanding accomplishments in 2016.

Intero was one of the recipients of the Top Five Outgoing Closers Award, given to companies with the highest volume of property sales. Having received this award, Intero has accepted its position by improving outgoing referral equivalent closings by 217% in 2016, as well as continuing its commitment to offering unparalleled service and advocacy for their clients. In addition, Intero also received the Momentum Club Award from LeadingRE for its continued efforts in expanding its scope of influence in their field.

Tom Tognoli, President and Chief Executive Officer at Intero says of the awards received, “The dedication our agents put forth in order to not only service our clients, but also giving their time and expertise to the greater community of real estate professionals is something we take great pride in. And, this year, we are very happy to see one of our own acknowledged for her outstanding contributions.”

Diana McGrogan, Director of Relocation at Intero, was acknowledged individually by receiving the President’s Service Award. Her efforts on behalf of Intero and her clients is well-recognized not only by her co-workers and customers, but also by receiving this esteemed accolade from LeadingRE. Diana works hard for her clients, ensuring they are represented by only the most dedicated agents and brokers.

Diana says of her award, “It’s been a great opportunity to work at Intero, and having received this award. Being a member of Leading RE’s Relocation Advisory Council, I recognize the importance of working with our associates out in the field.” Diana continues, “Our team at Intero has received these recognitions not only through our individual contributions, but by working together to achieve our company goals.”

© 2017 David Mazor

Disclosure: David Mazor is a freelance writer focusing on Berkshire Hathaway. The author is long in Berkshire Hathaway, and this article is not a recommendation on whether to buy or sell the stock. The information contained in this article should not be construed as personalized or individualized investment advice. Past performance is no guarantee of future results.

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Acquisitions HomeServices of America

Berkshire’s HomeServices of America Acquires Houlihan Lawrence

(BRK.A), (BRK.B)

In a major acquisition, HomeServices of America, Inc., a Berkshire Hathaway company, has added over a thousand sales associates in the New York Area. HomeServices has acquired Houlihan Lawrence, one of the leading real estate firms serving New York City’s northern suburbs.

Financial terms of the transaction were not disclosed.

Headquartered in the northern suburbs of New York City, Houlihan Lawrence serves the Westchester, Fairfield, Putnam, Dutchess, Orange and Ulster counties of New York and Connecticut with 1,300 sales associates operating in 30 sales offices. In 2016, Houlihan Lawrence closed $6.7 billion of sales volume.

Established in 1888, Houlihan Lawrence has been known to generations of buyers and sellers for its leadership in luxury representation and local expertise delivered by a team of knowledgeable agents coupled with the firm’s renowned advanced technologies and data driven insights. Nancy Seaman will step aside as chairman while her brothers Stephen Meyers, president and CEO, and Chris Meyers, managing principal, will continue to lead the firm’s strategic growth initiatives and manage day-to-day operations together with their sales management teams. Houlihan Lawrence, like other locally-branded brokerage companies under the HomeServices umbrella, will retain its name.

“We are joining an organization known for its strength and stability,” said Stephen Meyers. “Our partnership secures the future of the firm without changing the exceptional culture that is core to our storied brand. We are thrilled with this announcement and the many benefits it brings to our clients and agents.”

“When you combine the incredible strength of our people and the remarkable history of our success with the unsurpassed financial stability of HomeServices, there is no limit to what we can accomplish,” added Chris Meyers.

“Nancy, Stephen and Chris, together with their team of sales managers and agents, have built an extraordinary organization and exemplify a level of expertise and leadership that is second-to-none in the real estate business today,” said Ron Peltier, chairman and CEO, HomeServices. “Their culture of integrity and innovation closely aligns with our corporate vision and our emphasis on customer value and results.”

With this transaction, HomeServices has nearly 29,500 real estate professionals operating in nearly 570 offices across 28 states. In 2016, the company’s associates facilitated more than $93 billion in residential real estate sales.

© 2017 David Mazor

Disclosure: David Mazor is a freelance writer focusing on Berkshire Hathaway. The author is long in Berkshire Hathaway, and this article is not a recommendation on whether to buy or sell the stock. The information contained in this article should not be construed as personalized or individualized investment advice. Past performance is no guarantee of future results.

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HomeServices of America

HomeServices of America Acquisition Brings Entry into Dallas–Ft. Worth Region

(BRK.A), (BRK.B)

Berkshire Hathaway’s HomeServices of America  has announced the acquisition of Allie Beth Allman & Associates, a recognized leader within the Dallas luxury real estate market.

Terms of the acquisition were not disclosed.

The acquisition represents HomeServices’ entry into Texas and the Dallas–Ft. Worth region.

Headquartered in Dallas, Allie Beth Allman & Associates serves the Dallas–Ft. Worth metropolitan area and surrounding communities with 335 sales associates.

Since 2007, Allie Beth Allman & Associates has consistently ranked in the top-five market share in Dallas County by sales volume and in 2014 closed nearly 2,100 units and $1.5 billion of volume.

Founded in 2003, Allie Beth Allman & Associates is recognized as the highest-grossing, single office residential real estate firm in Dallas, and the name is synonymous with exclusive estates, high-profile clientele, and superior customer service. Allie Beth Allman, founder and chief executive officer, is among the most influential leaders in North Dallas and is known for her industry expertise and leadership, as well as her extensive civic and philanthropic contributions. Allman, together with her executive and sales management team, will continue to lead the firm’s growth initiatives and manage day-to-day operations.

About HomeServices of America

HomeServices has nearly 26,500 real estate professionals operating in 480 offices across 27 states. In 2015, the company’s associates will facilitate over $77 billion in residential real estate sales and more than 220,000 transactions.

© 2015 David Mazor

Disclosure: David Mazor is a freelance writer focusing on Berkshire Hathaway. The author is long in Berkshire Hathaway, and this article is not a recommendation on whether to buy or sell the stock. The information contained in this article should not be construed as personalized or individualized investment advice. Past performance is no guarantee of future results.