Berkshire Hathaway’s Mouser Electronics, Inc., the industry’s leading New Product Introduction (NPI) distributor with the widest selection of semiconductors and electronic components, is expanding its Customer Service Center operations to Brazil.
The new customer service team — Mouser’s first in South America — will support electronic design engineers, buyers and hardware innovators across Brazil, helping them to locate the newest products for their designs.
“This is a very exciting expansion of our services. We see offering a local customer support presence here as an important contribution to innovation, design and manufacturing in a thriving region,” said Mark Burr-Lonnon, Mouser’s Senior Vice President of Global Service & EMEA and APAC Business. “We look forward to the opportunity to serve our customers in Brazil with best-in-class local service and fast delivery of the newest products and leading technologies from more than 750 manufacturers.”
Mouser’s new customer service operations in Florianópolis, Brazil, will have a full-service staff of team members, conversant in Portuguese and English, onsite to personally assist with orders, answer technical questions and respond to customer calls from across country.
Unlike many distributors, Mouser takes a centralized approach with a single distribution center that streamlines operations, helping customers get their vast selection of the newest products and overall inventory first and faster. After experiencing several years of record business growth, Mouser is breaking ground on another major expansion at its global headquarters and distribution center in Texas. Once complete, Mouser’s campus at its global headquarters will encompass more than one million square feet of office and warehouse space, stocking over one million different electronic components for quick delivery worldwide.
With its broad product line and unsurpassed customer service, Mouser strives to empower innovation among design engineers and buyers by delivering advanced technologies. Mouser stocks the world’s widest selection of the latest semiconductors and electronic components for the newest design projects. Mouser Electronics’ website is continually updated and offers advanced search methods to help customers quickly locate inventory. Mouser.com also houses data sheets, supplier-specific reference designs, application notes, technical design information, and engineering tools.
© 2019 David Mazor
Disclosure: David Mazor is a freelance writer focusing on Berkshire Hathaway. The author is long in Berkshire Hathaway, and this article is not a recommendation on whether to buy or sell the stock. The information contained in this article should not be construed as personalized or individualized investment advice. Past performance is no guarantee of future results.