Dairy Queen CEO John Gainor has announced his retirement effective Dec. 31, 2017. Current Chief Operating Officer (COO), Troy Bader succeed him as President and CEO beginning Jan. 1, 2018.
Gainor originally joined IDQ in 2003 as Chief Supply Chain Officer. He was promoted to President and CEO in 2008.
In his nearly 10 years as IDQ President and CEO, Gainor continued to modernize the iconic 77- year-old brand. Under his leadership, the company has focused on improving the Dairy Queen fan experience in order to drive system sales and profitability resulting in record reinvestment in facilities, as well as continued world-wide new store development. Berkshire Hathaway Chief Executive Officer and Chairman,
Warren Buffett stated, “John has done everything I hoped for – and more – in accelerating IDQ’s growth in the U.S. and internationally. I thank him for both that and for the development of an outstanding successor, Troy Bader.”
IDQ places significant value on the active process of talent development and succession planning. With this in mind, Gainor recommended Bader to assume the role of IDQ President and CEO to Warren Buffett. Gainor stated, “I have worked with Troy for most of his time at IDQ. His love of the brand, commitment to franchisee success, knowledge of the vendor community and concern for all IDQ employees is evident every day. I am confident he will continue to lead the system toward positive growth and ongoing success.”
Bader currently serves as COO for IDQ in the U.S. and Canada. He is responsible for leading all IDQ core functions for the U.S. and Canadian businesses, including marketing, operations, franchise development and supply chain as well as our various concept evolution initiatives. Bader joined the company in 2001. Prior to accepting the role of COO in 2011, he served in various executive leadership positions with the company.
“IDQ is a strong company with a history of great leadership,” said Bader. “I am honored to be entrusted to lead IDQ and to continue to represent the iconic Dairy Queen brand. I look forward to working with our world-wide team of dedicated employees, franchisees and vendors to grow the brand even further through the delivery of exceptional products, great service and memorable experiences for our fans throughout the world.”
For more information on Dairy Queen’s world-wide plans, read a Mazor’sEdge special report on Dairy Queen.
© 2017 David Mazor
Disclosure: David Mazor is a freelance writer focusing on Berkshire Hathaway. The author is long in Berkshire Hathaway, and this article is not a recommendation on whether to buy or sell