People in Omaha, Kansas City and Dallas have been packing Nebraska Furniture Mart’s stores to buy everything from couches to washing machines, and now they can get their cellphone and tablets repaired while they shop.
Nebraska Furniture Mart (NFM) has brought Phone Surgeons, a nationwide network of mobile device technicians, into its stores to do in-store repairs on smartphones and tablets.
Phone Surgeons repairs smartphones and tablets in branded walk-in service centers (Emergency Rooms) and in store-inside-store kiosks (Urgent Cares) in partnerships with big box retailers. Additionally, the company has a fleet of certified Emergency Mobile Techs (E.M.T.’s) serves clients.
Founded in 2011 by wireless store owner Chris Jourdan, the company has more than 50 franchised and company-owned walk-in clinics and big-box in-store kiosks, along with a fleet of over 100 service-call techs.
NFM has set up mobile repair stations, “Urgent Cares,” in or near its wireless departments at its Omaha, Kansas City and new Dallas stores.
Phone Surgeons technicians can replace screens, batteries, charging ports, jacks, buttons and sensors; backup and data recovery; and repair water-damaged devices for all makes, models, operating systems and carriers.
Phone Surgeons boasts that it can do same-day repairs, with most performed in under an hour, and offers a free diagnosis and estimate.
© 2015 David Mazor
Disclosure: David Mazor is a freelance writer focusing on Berkshire Hathaway. The author is long in Berkshire Hathaway, and this article is not a recommendation on whether to buy or sell the stock. The information contained in this article should not be construed as personalized or individualized investment advice. Past performance is no guarantee of future results.