Berkshire Hathaway’s Mouser Electronics, Inc., the industry’s leading new product introduction distributor with the widest selection of semiconductors and electronic components, has announced a significant expansion of its customer service and support center in Guadalajara, Mexico.
The new and expanded customer service center will serve local electronic design engineers, buyers and hardware innovators in the region, helping them to access the newest products and technical support for their designs. Mouser has 22 offices worldwide, including four locations in North America.
“Mouser’s business in Mexico has seen over 20 percent annual growth in recent years,” said Mark Burr-Lonnon, Mouser’s Senior Vice President of Global Service & EMEA and APAC Business.
Mouser’s office will remain at the Condominio Ejecutivo Presidente, although in a much larger and more prominent space. The location is in one of the most prestigious areas of the city, just minutes from Expo Guadalajara and many corporate and business centers.
“Our new, much larger location will accommodate more employees as we triple our staff, up to 42 people; this includes customer service representatives and technical support representatives to better serve customers throughout Latin America in local languages, time zones and currencies,” Burr-Lonnon said. “The Mexico branch will become a Center of Excellence for our Latin American customers.”
“We are very excited about this significant expansion and see our local presence in Mexico as an important contribution to Latin America’s vibrant environment for innovation, design and manufacturing,” said Coby Kleinjan, Mouser’s Vice President of Americas Customer Service and Sales. “We look forward to better serving our Latin American customers with best-in-class local service and fast delivery of the newest products and leading technologies from our 700+ manufacturer partners.”
Mouser gives design engineers, buyers and innovators easy access to the newest electronic components and comprehensive design resources. Mouser provides products and services to engineers around the world through its comprehensive website at Mouser.com, as well as via phone, email and fax. The larger office in Mexico will better support customers as well as assist with Mouser’s overall marketing efforts throughout the region.
Disclosure: David Mazor is a freelance writer focusing on Berkshire Hathaway. The author is long in Berkshire Hathaway, and this article is not a recommendation on whether to buy or sell the stock. The information contained in this article should not be construed as personalized or individualized investment advice. Past performance is no guarantee of future results.